Contact Us

We are here to help

No matter if you are a regular customer to us or just someone interested in our products, we are here to get you the help you need. Our customer service department handles general inquiries, orders,  complaints, and returns.  We recommend using the available forms for faster handling time if you are a known customer to us. We look forward hearing from you!

 

Opening hours

Opening hours: 8AM – 4PM

Human Care USA
8006 Cameron Road, Suite K
Austin, TX 78754

Claim ManagementIncident report

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Dealer Inquiries

Interested to set up an account with us? Please submit your request here: Dealer Application

Product Registration Form – Extended Warranty

If you have purchased an extended warranty or a service agreement from one of our dealers please register your product here.

Contact our Sales Team

Ryan Vasconcellos
President – Human Care Direct
Phone: +1 301-537-3781
[email protected]

Jeni Davis
Corporate Accounts Director – US
Phone: +1 512-660-9817
[email protected]

Tamra Kobilca
Account Manager- Midwest
Phone: +1 512-888-7254
[email protected]

Bridget Tavera
Account Manager
Office: +1 512-787-5586
[email protected]

Liz Morand
Chief Executive Officer
Phone: +1 512-468-8215
[email protected] 

Product Warranty

Please send all inquiries regarding product warranty to [email protected].

Installation Registration

For certified installers, please complete your installation registration here.

Product Satisfaction Survey
Tell us what you think about our products and/or service.
Complete the survey